| Penrith Technology Company gives Orange phones a boost |
|
The world of mobile phones is dominated by global players, and Lake District company Penrillian have just joined forces with one of the biggest. As a top creator of software for mobile and wireless devices, Penrillian are the people behind a great collection of smartphone solutions. And in a bold new move they have partnered with Everything Everywhere (joint venture between Orange and T-Mobile) to supercharge the way customers manage their Orange accounts.The "Your Orange" service was already a big hit with Android and iPhone users, giving them the convenience to manage their Orange accounts via their handsets. And when the team at Everything Everywhere wanted customers with BlackBerrys to have the same service, they turned to accredited BlackBerry Select Partner Penrillian to create the ‘App’. Founded in Penrith in 2000, Penrillian is a home-grown success story with its roots well and truly in the North West. With huge experience in all mobile platforms, they've built a reputation as experts and problem solvers in mobile technology: So it's no surprise that Everything Everywhere approached them for help. Penrillian made full use of the particular strengths and features of BlackBerry devices to make the App more powerful. They achieved this using ‘Agile’ - a software development technique that enables customers and Penrillian to explore and fine-tune creative ideas quickly. Incredibly, the first version of the supercharged new App was completed in just a few weeks. Blackberry users can keep track of their bills, secure and make changes to their accounts, and make the most of their phones on the Everything Everywhere network. In a win-win situation, the App provides customers with a better ‘self-service’ user experience, while reducing Everything Everywhere’s customer service costs. The App is updatable, so with a bit more of Penrillian’s Agile development, new features can quickly be brought on stream as needed. Thanks to Penrillian, Everything Everywhere now has a BlackBerry App that’s more feature rich and slick than anything available before on any mobile platform. And Hannah Beal from Your Orange agrees. “The quality of the final product and its features far exceeded my expectations. ... Fantastic. We kept some ideas back for Version 2. I'm already looking forward to doing it again.” |