The finished product needed to strike the right balance between security and usability. The user experience had to be slick, and Orange didn’t want to be tied to a single card provider. That meant it needed to find an independent software company to build the application.
Penrillian had the experience, proven technical skills, and also a track record of managing complex projects with multiple stakeholders. Since the card provider’s infrastructure was not designed with mobile applications in mind, Penrillian would need to create some form of bridge between its servers and the mobile application. This meant working closely with both the brand and the card provider, which paid for some of the required development.