Privacy Statement

Your privacy ...

Penrillian has produced this privacy statement to demonstrate our commitment to respecting your privacy and personal information.

Penrillian is committed to ensuring that your privacy is protected. If we ask you to provide information by which you can be identified when using this website, we assure you that it will only be used in accordance with this privacy statement.

Penrillian might change this policy from time to time, so check this page periodically to ensure that you are happy with any changes.

What information we collect:

We will collect information if you sign up for any of our newsletters or complete an enquiry form, so we can send you the information you have requested, or other news items that you may be interested in. We may store and process this information to better understand your needs and to personalise your experience as a Penrillian customer. We may also monitor user traffic patterns and information about the use of our site, to help us to improve the design, layout and content.

What we do with the information we gather:

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.

• We may use the information to improve our products and services.

• We may periodically send promotional email about new products, special offers or other information which we think you might find interesting (addressed to the email address that you have provided).

• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting, if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please email us at enquiries@penrillian.com, or write to Penrillian, Clint Mill, Cornmarket, Penrith, Cumbria CA11 7HW. We will promptly correct any information found to be incorrect.

How we use cookies:

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic, or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual: By helping to gather and remember information about your preferences, a cookie enables a web application to tailor its operations to your needs, likes and dislikes.

We use traffic log cookies to identify which pages are being visited. This helps us to analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Third Party Links:

You might find links to third party websites on our website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever, as we have no control over them.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.