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IMPROVE CUSTOMER EXPERIENCE
WITH A USER FRIENDLY
TICKETING SOLUTION

LOWER OPERATIONAL COSTS WITH AN ITSO
COMPLIANT AND FUTURE-PROOFED TECHNOLOGY

MORE THAN A TICKET…

TRANSPORT TICKETING APP

With journey planning, ticket purchase & ticket fulfillment, the Voyager platform delivers a totally secure, self-service transport & ticketing mobile app for the travelling public. Multi-modal, fully ITSO compliant and easily integrated into existing infrastructure, Voyager helps to reduce overheads and improve customer engagement.

BENEFITS

  • Improves customer journey experience = happy customers
  • Appeals to a wide demographic market
  • Reduces operating costs
  • Fully ITSO-compliant

START YOUR JOURNEY WITH VOYAGER…

Bus

REDUCE OVERHEADS…

Lower Operational Costs

  • Reduce your costs with fewer ticket offices and vending machines.
  • Reduce cash handling expense by encouraging smart payment for journeys.

REDUCE STRESS…

Improve your Customer Experience

  • Reduce queues at travel hubs.
  • Using a mobile app means fewer visits to the ticket office.
  • The Voyager solution shortens the time it takes to purchase a ticket and improves the overall experience.
Train
Tram

STAY AHEAD

Growing Youth Market

  • Give your business youth appeal. Public transport use is growing.
  • Public transport users are getting younger.
  • Younger markets expect the convenience of smart phones to be part of their buying experience.

KNOW YOUR CUSTOMERS…

Market information

  • Collect information on your users via Voyager to better inform future plans, also enabling you to offer loyalty rewards to passengers.
People
mobile

FUTURE PROOF

Modular solution

  • Tap into a full end to end service solution, or just the part you need.
  • Our solution is modular.
  • Our solution can grow as your business needs evolve.

FULLY COMPLIANT

Modular solution

  • Regulatory change can’t be avoided. Be compliant.
  • Voyager is an ITSO-compliant solution enabled by ecebs paragon RTD software.
People
Get Started

Need to travel?
Hold your ITSO Smartcard to your phone to begin

Plan

Plan your journey and simply select the ticket or travel pass required.

Puchase

Buy your ticket or travel pass using your selected method of payment.
Hold your phone to
your ITSO Smartcard.
Your ticket or travel
pass is transferred!

Go

Off you go – no queueing at the ticket office, no scrabbling around for cash, no hassle.
You have loaded your ticket or travel pass onto your ITSO Smartcard. You are good to go!

TALK TO US

Call +44 (0)1768 214400 to discuss this product